Resolving the error 0x800ccd01 in Outlook Express

Friday Sep 9, 2011

Let’s consider a real life and practical working scenario wherein when you try to start the Outlook Express email client, you are unsuccessful in doing so, rather receive the following error message instead:
“Outlook Express could not be started. The application was unable to create the Internet account manager. Your computer may be out of memory or your disk is full. Contact Microsoft for further assistance. 0x800ccd01.”

Once you click on the Ok button to close the error message, you get to face the below-mentioned error message:

“Outlook Express could not be started because Msoe.dll could not be initialized. Outlook Express may not be installed correctly.”

Now let’s try to understand the root cause behind the occurrence of the above-mentioned error message.

The primary cause behind the occurrence of the aforementioned error message is that Identities registry key has become damaged and corrupt.

Now that we have come to know the cause behind the occurrence of the aforementioned error message, let’s focus on the resolution of the error.

You can easily resolve the aforementioned error message by removing the Identities registry key from the HKEY_CURRENT_USER registry hive.

In order to remove the HKEY_CURRENT_USER\Identities registry key, perform the following steps:

1.Click Start -> Run.
2.Type regedit.
3.Click the Ok button.
4.Find the below-mentioned registry key:
HKEY_CURRENT_USER\Identities
5.Click HKEY_CURRENT_USER\Identities key.
6.Click Edit -> Delete.
7.Quit the Registry Editor.

By performing the aforementioned steps, you would be able to easily and almost effortlessly resolve the above-mentioned error.

However, just in case you are still unsuccessful in resolving the aforementioned issue, we would suggest you to use a professional, prudent and comprehensive repair DBX file tool to repair the damaged and corrupt Outlook Express files.

Numerous repair DBX tools are available in the market. Cautiously choose the tool which is as per your requirements.

Outlook Express repair is a professional, efficient, and robust repair DBX tool that is completely capable of repairing the damaged and corrupt DBX files and that too in an easy and effective manner.

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